PRIVACY POLICY

Welcome to crispcraft.shop. We highly value user privacy and information security, and are committed to protecting the information you provide during your browsing and shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information.

I. Information Collection

When you use our website services, we may collect the following information:

Your submitted name, phone number, email address, and shipping address;
Order information and payment information;
Browsing history, device information, and website access data;
The content and feedback you provide when contacting customer service.

The above information is used solely for order processing, customer service, and website optimization.

II. How Information is Used

The information we collect may be used for the following purposes:

Processing orders and delivery services;
Providing after-sales support and customer communication;
Optimizing website functionality and shopping experience;
Preventing fraud and ensuring transaction security;
Sending order notifications and service information to users.

We will not sell, rent, or arbitrarily provide your personal information to unrelated third parties.

III. Information Protection

We take reasonable technical and management measures to protect your personal information from unauthorized access, disclosure, or alteration. The website uses secure encryption technology to process relevant data to enhance the security of information transmission.

However, internet transmission cannot be guaranteed to be absolutely secure; therefore, users should also pay attention to protecting their personal information when using online services.

IV. Cookie Usage Instructions

To improve user experience, our website may use cookies to:

Record user browsing preferences;
Maintain shopping cart information;
Analyze website traffic and access patterns;
Improve page loading and functionality.

Users can disable cookies in their browsers according to their needs, but some functions may be affected as a result.

V. Third-Party Services

During order payment, logistics delivery, and website operation, some services may be assisted by third-party platforms. These third parties only obtain necessary information to the extent required to provide the service and must comply with relevant privacy regulations.

VI. User Rights

Users have the right to:

Inquire about personal information;
Modify or update personal information;
Request the deletion of relevant account information;
Contact us to handle privacy-related issues.

If you need assistance, you can contact us through the following methods.

VII. Contact Us

Customer Service Email: romuald.lichota@crispcraft.shop
Contact Number: 7737997467

VIII. Policy Explanation

Due to continuous losses, the merchant has decided to clear out inventory at a loss. Currently, some items are undergoing inventory clearance discounts. Regardless of the promotion period, we will continue to prioritize user privacy protection and strive to provide a safe and reliable shopping experience.

This website reserves the right to adjust and update this policy as needed for operational purposes.